LA CROSSE TECHNOLOGY - Frequently Asked Questions

WS-7215

To function properly, the weather station must be started correctly using good quality alkaline batteries and the time must be set.

     

Section 1 - Temperature Display

     
Question 1   Outdoor temperature displays as --.-
( Weather station not started properly)
     
   

In order to establish proper communication between the display and outdoor transmitter it is important that they be set up as follows:

  1. Bring both units inside and have the units 3-5 feet apart with nothing between them.
  2. Remove all power from both units.
  3. Press one of the buttons on the display at least 20 times to clear all emory. Verify that the display is blank before proceeding.
  4. Let the all units sit with batteries out for 10 minutes.
  5. Be sure to use a new, Brand Name Alkaline battery dated at least 6 years in advance (super, ultra, max, heavy duty and rechargeable types should be avoided). Place them back into the remote sensor; making sure they are installed according to the diagrams in the battery compartment. Next, taking care not to press any buttons, reinstall the batteries in the display according to the diagram in the battery compartment.
  6. Do not press any buttons for at least 15 minutes after installing the batteries. (Let them establish a good connection.)
  7. The temperature should be showing on your display. You can now put your sensor back outside.
     
Question 2   Outdoor sensor not placed properly
     
   

In order to get an accurate reading and to prolong the life of your sensor we recommend that you have it in a sheltered area out of the sun and direct rain. Fog and Mist will not affect the sensor, but a soaking in water may. If your sensor becomes soaked, removed the batteries and allow it to try overnight; then restart the station (see section 1A). You can mount it outside under an eve of your house or any other suitable place that will keep it out of the sun and rain. Do not wrap the sensor in plastic or seal it in a plastic bag.

The maximum transmission range is 80 feet in a straight line (line of sight). Exterior walls and obstructions will reduce transmission range by as much as 25-30 feet while interior walls and similar obstructions will reduce transmission range by as much as 15-20 feet. (An obstruction would include anything that is between the line of sight like a roof, walls, floors, ceilings, trees, etc.) For best signal reception the transmission range should be greater than the line of sight distance between the sensor and receiver. Certain building materials as well as electrical interference may also affect signal reception.

If further assistance is required please contact us via email at support@lacrossetechnology.com or by phone at 1-888-211-1923

     
Question 3   Temperatures do not match if units are
placed next to each other
     
   

Each temperature sensor is manufactured to be accurate to within 1 degree +/- and under normal conditions, so two sensors could be as much as 2 degrees different. However, the difference can be exaggerated further because the sensors are designed for different working environments. The indoor sensor is less responsive to ambient air currents because of the shielding effect of the display's case. In addition, the case can act as a heat sink to absorb and store heat from external sources (i.e. handling of the case or radiant heat). Also, the much greater range of the outdoor temperature sensor requires a different calibration curve than the indoor range.

Error is usually greater at the extreme ends of the range, making it harder to compare different ranges with different curves. Under non-laboratory conditions, it is difficult to compensate for the above factors and obtain an accurate comparison.

     
     

Section 2 - Time does not display properly

     
Question 1   WWVB signal has not been received
     
   
  1. If you have not yet installed the batteries or plugged in the weather station and it shows a time, remove the scratch-guard from the LCD panel.
  2. This weather station receives a signal from Ft. Collins, Colorado (WWVB) to set it to atomic time. Sometimes, due to adverse weather or atmospheric conditions you will not be able to receive a signal immediately. The best way to get a signal is to put your weather station in a window facing Colorado until you see the tower icon appear.
  3. Remove batteries for five minutes, reinsert and leave the unit alone overnight without pressing any buttons.
  4. Be sure the Receiver is at least 6 feet from any other electrical devices, such as televisions, computers, or other radio-controlled clocks.
     
Question 1   Hour is incorrect (minute and date are correct)
     
    Be sure the correct Time Zone and Daylight Saving Time settings are correct.
     
     

Section 3 - Temperature appears to be stuck at a specific setting

     
Question 1   Display is in MIN & MAX mode
     
   

If either MIN or MAX is displayed above either temperature, press and release the MIN & MAX button until neither MIN nor MAX is showing on the display.

     

Section 4 - How to reset MIN & MAX temperature

     
Question 1   To record MIN & MAX temperatures over a different time period
     
   

Press and hold the MIN & MAX button for 5 seconds. The temperatures will then reset to the current temperatures.

     

Section 5 - Humidity display reads --.-

     
Question 1   Humidity may be too low or too high
     
   

During the winter months, humidity may drop below 20% in a large portion of the USA. This may be represented as --.- because it is below the effective range of the weather station. Humidity may also display as --.- if the actual humidity is 95% or above.

     
     

Section 6 - Display is faint or blank

     
Question 1   The LCD is faint
     
   
  1. Set the LCD contrast to a higher number.
  2. Replace the batteries.
     
Question 2   Batteries may need to be replaced
     
   

Check the polarity on your batteries to make sure they are installed according to the diagrams in the battery compartment. Also make sure that you are using a new good quality alkaline battery. If the display is still blank after following these steps please contact us via email at support@lacrossetechnology.com or by phone at
1-888-211-1923