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LA CROSSE TECHNOLOGY - Frequently Asked Questions

WS-9115

To function properly, the weather station must be started correctly using good quality alkaline batteries and the time must be set.

     

Section 1 - LCD

     
Question 1   The LCD is faint.
     
   

1. Set the LCD contrast to a higher level.
2. Replace the batteries

     

Section 2 - Temperature

     
Question 1   No outdoor temperature is displayed
     
   
  1. Remove all batteries, reinsert into the remote temperature sensor first, then into the indoor weather station.
  2. Place remote temperature sensor closer to the indoor weather station.
  3. Be sure all batteries are fresh.
  4. No other interfering sources are being used (such as computer monitors, TV sets, headphone, or speakers) in the vicinity. The signal travels in a straight line, and electrical source near that "line" may cause interference.
     
Question 2   Temperatures do not match if units are placed next to each other
     
    Each temperature sensor is manufactured to be accurate to within 2 degrees plus or minus and under normal conditions. So two sensors could be as much as 4 degrees different. However, the difference can be exaggerated further because the sensors are designed for different working environments. The indoor temperature sensor is less responsive to ambient air currents because of the shielding effect of the display's case. In addition, the case can act as a heat sink to absorb and store heat from external sources(i.e. handling of the case or radiant heat.) Also, the much greater range of the remote temperature/humidity sensor requires a different calibration curve than the indoor range. Error is usually greater at the extreme ends of a range, making it harder to compare different ranges with different curves.
     

Section 3 - Time and Date

     
Question 1   No reception of WWVB time signal
     
   
  1. Wait until overnight for signal to be received
  2. Be sure indoor weather station is at least 6 feet from any other electrical devices such as televisions, computers, or other radio-controlled clocks.
  3. Remove the batteries for five minutes, reinsert and leave the unit alone overnight without pressing any buttons.
  4. If there is a consistent problem, please contact us via email at support@lacrossetechnology.com or by phone at 1-888-211-1923
     
Question 2   Hour is incorrect (minute and date are correct)
     
   

Be sure correct time zone and daylight saving time is selected.

if there is a consistent problem, please contact us via email at support@lacrossetechnology.com or by phone at 1-888-211-1923

     
© 2010 La Crosse Technology Ltd.