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LA CROSSE TECHNOLOGY - Frequently Asked Questions

WS-9412

Remember for your digital wall clock to work properly it must be started correctly using good quality alkaline batteries and the time must be set.


Section 1 - LCD
     
Question 1   The LCD is faint
     

 

  Replace the batteries
     
 
     
Question 2   "OFL" appears in the LCD
     

 

  Move the unit to an area with warmer or cooler surrounding temperature. Current surrounding temperatures are outside the measuring range.
     
Section 2 - WWVB signal has not been received
     
Question 1   No reception of WWVB signal
     
   

1.It may help reception to face the front of the Atomic Clock in the general direction of Ft. Collins, Colorado.

2. Wait overnight for signal.

3. Be sure the Atomic Clock is at least 6 feet from any electrical devices, i.e. TV sets, computers, or other radio controlled clocks.

4. Remove batteries for five minutes, reinsert and leave the unit alone overnight without pressing buttons.

5. If problems persist contact La Crosse Technology via email at support@lacrossetechnology.com or by phone at 1-888-211-1923.

     
 
Section 3 - Time Display Incorrect
     
Question 1   Hour is incorrect, however, the minutes and date are correct.
     
   

Be sure correct time zone and daylight saving time are selected.

If problems persist contact La Crosse Technology via email at support@lacrossetechnology.com or by phone at 1-888-211-1923.