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LA CROSSE TECHNOLOGY - Contact Customer Service
Buy Additional or Replacement Sensors Now

# 1 Support Solution: NEW BATTERIES Use name brand plain alkaline batteries dated at least 7 years in advance or testing to 1.48 on a voltmeter that reads in numbers.

Note: Our warranty is one year from date of purchase. (Completing this form is NOT proof of purchase.) Please keep your receipt for proof of purchase if warranty work is needed.

We encrypt all information submitted on this web form using industry-standard SSL encryption to protect your information. Please complete this form so that a member of our customer service team can contact you with a solution.

The fields with the orange arrow are required information.

E-mail La Crosse Technology Standard Support Team

We listen to every customer voice mail and read every e-mail. Multiple phone calls and e-mails may delay the response time for everyone.

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We respect your privacy. We do not sell or share your private information with anyone outside of our company.

Salutation Mr. Ms. Doctor
First Name
Last Name
Email Address
Address 1
   
City
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Model #
Model numbers are printed on the back of the unit.
Date of Purchase Month: Date: Year:
Location of purchase

Please help us effectively respond to your support questions by providing complete contact and descriptive information including:

  • Name
  • Address
  • Daytime phone number
  • Model number starting with WT or WS followed by the model number
  • Frequency (433MHz or 915MHZ)
  • Date of purchase/gift
  • Detailed description of your support issue
  • If you have a professional station with Wind and Rain, pictures of the mounting are very helpful.
Detailed description of
support Issue

Support response time may vary with seasonal support demands. We strive to provide timely support. However, response times may be up to 3 to 5 business days during peak support times. This form is the recommended contact method for expedited service, which is 2 to 3 times faster than phone support.