LA CROSSE TECHNOLOGY - Contact Customer Service

Customer Care Quick Links

Warranty Registration > | Setup Videos > | Quick Set Up > | Manuals > | Software > | FAQ >

# 1 Support Solution: NEW BATTERIES

Use name-brand alkaline batteries dated at least 7 years in advance. Test the battery voltage to ensure it is at least 1.48 on a voltmeter that reads in numbers.

# 2 Replace Sensor

Do you need an additional or replacement outdoor sensor?

Buy Additional Sensors

Buy La Crosse Alerts Sensors

Daylight Saving Time

Allow 3-5 nights for your atomic time to automatically update for DST before contacting support. For best results:

  1. Use fresh Alkaline Batteries.
  2. Place product on a wall or window facing Ft. Collins Colorado.
  3. Select correct Time Zone.
  4. DST is set to ON.

Daylight Saving Time Help

Contact La Crosse Technology Support

Click here for La Crosse Alerts & Weather Direct product support requests.

Your request is important. Due to seasonal demands, support response times may vary up to 3 to 5 business days. We process every voicemail & e-mail. To reduce support times, we encourage you to contact us with the encrypted support form below which is 2 to 3 times faster than phone support.

Privacy Notice* We do not sell or share your private information with anyone outside of our company. Please complete all fields with an orange arrow

Salutation Mr. Ms. Doctor
First Name
Last Name
E-mail Address

*Please add support@lacrossetechnology.com to your e-mail address book to ensure that you receive our reply. This will help prevent our message from being marked as junk e-mail.

Address 1
City
State/Province
Zip/Postal Code
Country (Leave blank for U.S.)
Phone Number
Fax
Product Model #
Printed on back of product
Date of Purchase Month: Date: Year:

Warranty/Proof of Purchase* This form is not a substitute for your original receipt. Warranty is 1 year from date of purchase. Keep your original receipt to provide proof of purchase required for warranty work.

Location of purchase

Detailed description of your support issue

If you see this, leave this form field blank and invest in CSS support.

Your request is important. Due to seasonal demands, support response times may vary up to 3 to 5 business days. This form is 2 to 3 times faster than phone support.

E-mail

Use the above online form to e-mail Customer Support.

Call

Customer Support
Tel:
(608) 782-1610
Mon-Fri: 8:30-5:00 p.m. CT

Mail

La Crosse Technology
ATT: Customer Support
2809 Losey Blvd. S.
La Crosse, WI 54601

# 1 Support Solution: NEW BATTERIES

Use name-brand alkaline batteries dated at least 7 years in advance. Test the battery voltage to ensure it is at least 1.48 on a voltmeter that reads in numbers.

# 2 Replace Sensor

Do you need an additional or replacement outdoor sensor?

Buy Additional Sensors