Weather Direct devices will generally recover from most anomalies on their own within 24 hours. If your Weather Direct device does not recover on it's own, you may need to power cycle the gateway.
Visit the Help Website
Power Cycle the Gateway (PDF)
Registration Help (PDF)
Outdoor Temp Sensor (TX-50U)
Temp/Humidity Sensor (TX-60U)
Software and Gateway and USB
Weather Direct® Manuals (PDF)
Quick Set Up Guides (PDF)
TP Link Router Guide (PDF)
We listen to every customer voice mail and read every e-mail. Multiple phone calls and e-mails may delay the response time for everyone.
E-mail is the recommended contact method for expedited service, which is 2 to 3 times faster than phone support.
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