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LA CROSSE TECHNOLOGY - Customer Support Site

Customer Care Quick Links

Warranty Registration > | Setup Videos > | Quick Set Up > | Manuals > | Software > | FAQ >

# 1 Support Solution: NEW BATTERIES

Use name-brand alkaline batteries dated at least 7 years in advance. Test the battery voltage to ensure it is at least 1.48 on a voltmeter that reads in numbers.

# 2 Replace Sensor

Do you need an additional or replacement outdoor sensor?

Buy Additional Sensors

Buy La Crosse Alerts Sensors

Daylight Saving Time

Allow 3-5 nights for your atomic time to automatically update for DST before contacting support. For best results:

  1. Use fresh Alkaline Batteries.
  2. Place product on a wall or window facing Ft. Collins Colorado.
  3. Select correct Time Zone.
  4. DST is set to ON.

Daylight Saving Time Help

Product Finder


Contact Customer Support

Due to seasonal demands, support response times may vary up to 3 to 5 business days.
Your request is important.
We listen to every voice mail & read every e-mail. In an effort to reduce support times, we encourage you to submit your request online which is 2 to 3 times faster than phone support.

Standard Product Support Support for Weather Stations, Sensors, Clocks, Watches & Battery Chagers.

La Crosse Technology® Support

La Crosse Alerts Product Support Support for La Crosse Alerts® or Weather Direct Products & Remote Monitors.

LA Crosse Alerts / WD Support

Top Solutions for Standard Products