# 1 Support Solution: NEW BATTERIES
Use name brand plain alkaline batteries dated at least 7 years in advance
or testing to 1.48 on a voltmeter that reads in numbers.

Top Standard Product
Support Solutions:

Outdoor temperature shows dashes
Projection will not stay on
Missing display segments
Time hours are off (Time Zone / WWVB)
Pressure graph is constantly flashing
Wind speed is inaccurate
Rain reads 0.00
Rain reads low
Solar display goes blank in low light
Temperature changing constantly
Day of week is in a different language
Where do I find a manual for my station
Wind cups broke or fell off
Daylight Saving Time change questions
Other common troubleshooting steps
How or where do I mount the sensor
Troubleshooting by model number

We listen to every customer voice mail and read every e-mail. Multiple phone calls and e-mails may delay the response time for everyone.

Support response time may vary with seasonal support demands. We strive to provide timely support. However, response times may be up to 3 to 5 business days during peak support times. E-mail is the recommended contact method for expedited service, which is 2 to 3 times faster than phone support.