La Crosse View™ Information & Support
U.S. based Customer Service for your iOS device
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Top Solutions for Standard Products

  • Getting Started
  • How to Add Your Weather Station to the App
  • How to Add Additional Devices/Sensors
  • How to Navigate La Crosse View App
  • How to Set Alerts and Notifications
  • How to Share Devices
  • How to Add Data Stream Items to Station
  • How to View Graph Data
  • How to Change Location Background Photo
  • How to Edit Locations and Devices
  • How to Use Photo Share
  • How to Set Unit Preferences
  • How to Edit Account Settings
  • How to Connect Wi-Fi
  • How to Change Display Settings
  • How to Find Device Information
  • How to Find App Version
  • Subscription Terms
  • Frequently Asked Questions

Getting Started

Congratulations on your new weather station and welcome to the La Crosse Technology family. The following steps will need to be completed before adding your weather station to the La Crosse View™ app:

 


Set up weather station

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Power up your weather station by inserting batteries into the sensors and connecting AC power to the station. Verify sensor data is displayed on the station. Note: It may take 3-5 minutes for the data to appear.

For more details about setting up your weather station click here and enter the product model number in the search box.


Use 2.4GHz band Wi-Fi network

Confirm that your mobile device is connected to a 2.4 GHz (802.11 b/g/n) channel of a dual-band Wi-Fi network before trying to connect your station to the La Crosse View™ app. The station itself cannot accept 5 GHz Wi-Fi bands.

Note: Routers and mobile devices may use different methods to identify or specify band connection. For more information on 2.4 vs 5 GHz connections click HERE


Check your mobile device’s Wi-Fi settings

Check that the Wi-Fi is enabled on your mobile device and that you are connected to the same Wi-Fi network that your weather station will be connected to.

    1. Open your device’s Settings app
    2. Tap Wi-Fi
    3. Add or choose the Wi-Fi network your weather station display will be connected to.
    4. Enter Network Password if requested.

Download the La Crosse View™ app

The La Crosse View™ app is compatible with Apple iOS (version 9.0 and higher) mobile devices.

Download and install the free La Crosse View™ App for your Apple device:

Link to La Crosse View App Apple Store


Create your La Crosse View™ app account

When the app is installed, open it and select CREATE ACCOUNT to get started. Enter required information and agree to the Terms of Service and Privacy Policy and select CREATE ACCOUNT .

Note: Accounts should not be shared between users. Each user should create their own account for optimal app performance.

Note: Information provided will be used for account and customer support purposes. Email address is required for alerting and notification services.

Once your account has been successfully created, you can choose ‘Continue’ to add your weather station to the La Crosse View™ app, or choose ‘Later’ if you don’t currently have devices to set up, or if you will be viewing shared device data from another user.


For more information:

How to Add Your Weather Station to the App

How to Share Devices

Need more help? Contact customer support to resolve your issue

Contact Support