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LA CROSSE TECHNOLOGY - Frequently Asked Questions

WS-8025

To function properly, the weather station must be started correctly using good quality alkaline batteries and the time must be set.
     

Section 1 - Outdoor temperature displays as --.-

     
Question 1   Weather station not started properly
     
   

In order to establish proper communication between the display and outdoor transmitter it is important that they be set up as follows:

  1. Bring both units inside and have the units 3-5 feet apart with nothing in-between them.
  2. Remove the batteries from both units.
  3. Press one of the buttons on the display at least 20 times to clear all memory. Verify that the display is blank before proceeding.
  4. Using a good quality alkaline battery place them back into the remote sensor; making sure they are installed according to the diagrams in the battery compartment. Next, taking care not to press any buttons, reinstall the batteries in the display according to the diagram in the battery compartment.
  5. Do not press any buttons for at least 15 minutes after installing the batteries. (Let them establish a good connection.)
  6. An outdoor temperature should be showing on your display. You can now put your outdoor sensor back outside.
     
Question 2   Outdoor Transmitter not placed properly
     
   

In order to get an accurate reading and to prolong the life of your sensor we recommend that you have it in a sheltered area out of the sun and direct rain. Fog and Mist will not affect the sensor, but a soaking in water may. If your sensor becomes soaked, removed the batteries and allow it to try overnight; then restart the station (see section 1A). You can mount it outside under an eve of your house or any other suitable place that will keep it out of the sun and rain. Do not wrap the sensor in plastic or seal it in a plastic bag.

The maximum transmission range is 80 feet in a straight line (line of sight). Exterior walls and obstructions will reduce transmission range by as much as 25-30 feet while interior walls and similar obstructions will reduce transmission range by as much as 15-20 feet. (An obstruction would include anything that is between the line of sight like a roof, walls, floors, ceilings, trees, etc.) For best signal reception the transmission range should be greater than the line of sight distance between the transmitter and receiver. Certain building materials as well as electrical interference may also affect signal reception.

If further assistance is required please contact us via email at support@lacrossetechnology.com or by phone at 1-888-211-1923

     

Section 2 - Indoor Temperature

     
Question 1   Indoor Temperature Incorrect
     
   

The indoor temperature will randomly jump and display 5 to 6 degrees higher. To test: heat the clock to 90°F-100°F and place it somewhere cool. As the temperature drops, it will flip-flop up and down.

     
     

Section 3 - Time does not display properly

     
Question 1   WWVB signal has not been received
     
   
  1. If you have not yet installed the batteries or plugged in the weather station and it shows a time, remove the scratch-guard from the LCD panel.
  2. This weather station receives a signal from Ft. Collins, Colorado (WWVB) to set it to atomic time. Sometimes, due to adverse weather or atmospheric conditions you will not be able to receive a signal immediately. The best way to get a signal is to put your weather station in a window facing Colorado until you see the tower icon appear.
  3. If your time is off by an increment of 1 hour, change your time zone to match your location.
     
Question 2   Change the way the date is displayed
     
    Press and release the + button
     
Question 3   The date is displayed backwards
     
    When the clock is set to military time (24 hour), it will also show the date in the military fashion as well.
     

Section 4 - Humidity display reads --.-

     
Question 1   Humidity may be too low or too high
     
   

During the winter months, humidity will drop below 20% in a large portion of the USA. This may be represented as -- because it is below the effective range of this weather station. The range of accuracy for humidity is plus or minus 7%.
If you would like to test the accuracy please read the following:

  1. Bring your Outdoor sensor inside to within a few feet of the base station.
  2. Wait about 3 hours.
  3. Now compare the humidity. They should be within 14%.
  4. So if one is reading around 20% the other may not show humidity.
     

Section 5 - The weather station beeps periodically

     
Question 1   The alarm is set
     
   

The time alarm can be turned ON and OFF by pressing and releasing the ALARM button. The temperature alarm can be turned ON and OFF by pressing and releasing the OUT button

     

Section 6 - Display is blank

     
Question 1   Batteries may need to be replaced
     
   

Check the polarity on your batteries to make sure they are installed according to the diagrams in the battery compartment. Also make sure that you are using a new good quality alkaline battery. If the display is still blank after following these steps please contact us via email at support@lacrossetechnology.com or by phone at
1-888-211-1923