International Support

Thank you for purchasing a La Crosse View Connected item! 

In order to get the most out of your device, please check out the manuals and self-help videos available on your device's product page.  Simply enter your model number in the search bar at the top of every page to find your item.

Our contact information and hours of operation vary from country to country.

Australia/New Zealand

HAVING AN ISSUE SETTING UP OR USING YOUR STATION?  Our US based support team can assist you via email.

For warranty issues or to request technical support please click HERE to fill out our support form including the following information and our team will be happy to assist:

  • Full name and address, including Country
  • Model Number
  • Device ID (from the barcode on the back of the device)
  • La Crosse View App Email address
  • Model of Router

Model # C80758-AU
Note:  In order for the directionality of the wind sensor to be correct, you will need to mount the sensor facing south instead of north.  We do recommend initialing fully charging the sensor in the off position before mounting.  After it has been fully charged, the sensor should maintain a charge even while facing south.  If that is not the case, please use the contact us form and include the above information.  


Canada

Model # CA81199
For warranty issues contact Springfield Instruments, Inc.
Phone:  1-844-687-4040
Email:  info@springfieldinstruments.com

All Other Models
For warranty issues fill out the form Here.
Phone:  1-844-200-8752


United Kingdom

HAVING AN ISSUE SETTING UP OR USING YOUR STATION?  Our US based support team can assist you via email.

For warranty issues or to request technical support please click HERE to fill out our support form including the following information and our team will be happy to assist:
  • Full name and address, including Country
  • Model Number
  • Device ID (from the barcode on the back of the device)
  • La Crosse View App Email address
  • Model of Router