Blinks red and green

• Check to see if the gateway already exists in your account.  If the gateway exists:

• Go to the account menu on the home page.
• On the Current User Info screen scroll down to the Current Gateways section.
• Select the correct gateway by comparing the serial number on the physical gateway.
• Press Delete Gateway button.
• Remove the AC adaptor from the gateway.
• Press and hold the gray button on the gateway then plug the AC adaptor back into the gateway.  Make sure to keep the gray button pressed while doing this.
• Keep the grey button held in until the red light comes on, goes off then comes back on a second time, then let go of the button.
• The red light will shortly go out again, wait for the four red blinks before trying re-registration.